Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 65gl.cam ("65gl", "we", "us", "our") collects, uses, stores, shares, and protects your personal information when you access or use our online casino and sports betting platform, including the 65gl website, mobile applications, and all related services (collectively, the "Service" or "Platform").

At 65gl, we are committed to protecting your privacy and handling your personal data with transparency and care. This Policy explains what information we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal data. By using the 65gl Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, regulations issued by the Philippine Amusement and Gaming Corporation (PAGCOR), and international data protection standards. This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the 65gl Service.

If you do not agree with any aspect of this Privacy Policy, you should immediately discontinue use of the Service and refrain from providing any personal information to 65gl.

1. Information We Collect

1.1 Information You Provide to Us

When you register an account with 65gl or use our services, we collect personal information that you voluntarily provide, including but not limited to:

• Account Registration Information: Full legal name, date of birth, gender, residential address, email address, mobile phone number, username, password, and preferred currency (PHP).
• Identity Verification Documents: Government-issued identification (Philippine passport, driver's license, UMID, postal ID, or national ID), proof of address documents (utility bills, bank statements), selfie photographs for identity verification, and any other documents required to comply with Know Your Customer (KYC) and anti-money laundering (AML) regulations.
• Financial Information: Payment method details including GCash account numbers, PayMaya account information, bank account numbers and names, cryptocurrency wallet addresses, transaction history, deposit and withdrawal records, and payment verification documents.
• Communication Data: Messages, emails, chat transcripts, customer support inquiries, feedback, complaints, and any other communications you send to 65gl through our support channels.
• Marketing Preferences: Your communication preferences, including whether you wish to receive promotional emails, SMS messages, push notifications, or other marketing communications from 65gl.
• Responsible Gaming Information: Deposit limits, loss limits, session time limits, self-exclusion requests, cooling-off period settings, and any information related to responsible gaming tools you activate.

1.2 Information We Collect Automatically

When you access or use the 65gl Platform, we automatically collect certain technical and usage information, including:

• Device Information: Device type, model, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, advertising ID), mobile network information, and device settings.
• Usage Data: IP address, login timestamps, pages viewed, features used, games played, bets placed, time spent on the Platform, navigation paths, click patterns, search queries, and interaction with promotional content.
• Location Data: Geographic location derived from your IP address, GPS coordinates (if you grant location permissions on mobile devices), and WiFi or cellular network information to verify you are physically present in the Philippines when gambling.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, local storage, and similar tracking technologies as described in Section 8 of this Policy.
• Gaming Activity: Games played, bet amounts, win/loss records, RTP statistics, gameplay patterns, bonus usage, tournament participation, jackpot contributions, and other gaming-related metrics.
• Transaction Logs: Complete records of all financial transactions including deposits, withdrawals, transfers, bonuses claimed, wagering history, and payment method changes.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: GCash, PayMaya, banks, and other payment service providers share transaction data, verification status, and fraud risk assessments.
• Identity Verification Services: Third-party KYC and AML verification providers share identity confirmation, document authenticity checks, and risk screening results.
• Game Providers: Software providers like Pragmatic Play, Evolution Gaming, and others share gameplay data, technical logs, and game outcome information.
• Marketing Partners: Affiliates and marketing partners may share referral information, campaign performance data, and attribution details.
• Social Media Platforms: If you connect your 65gl account with social media accounts or use social login features, we receive basic profile information as permitted by those platforms.
• Regulatory Authorities: PAGCOR and other regulatory bodies may share information relevant to licensing compliance, player protection, or regulatory investigations.

2. How We Use Your Information

2.1 Purposes of Data Processing

65gl collects and processes your personal information for the following purposes:

• Account Management: Creating and maintaining your player account, authenticating your identity, processing login sessions, managing account settings, and providing customer support.
• Service Delivery: Providing access to casino games, sports betting markets, live casino tables, processing bets and wagers, calculating and paying winnings, managing your account balance, and delivering all features of the 65gl Platform.
• Payment Processing: Processing deposits and withdrawals, verifying payment methods, detecting and preventing payment fraud, reconciling transactions, and maintaining financial records.
• Regulatory Compliance: Verifying your age and identity, ensuring you meet legal eligibility requirements, complying with PAGCOR licensing conditions, implementing Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, reporting to regulatory authorities as required by law, and maintaining records for audit purposes.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, identifying suspicious betting patterns, protecting against unauthorized account access, monitoring for terms violations, investigating disputes, and maintaining platform security.
• Responsible Gaming: Implementing deposit limits and other player protection tools, identifying signs of problem gambling, enforcing self-exclusion requests, providing responsible gaming resources, and complying with player protection obligations.
• Marketing and Communications: Sending promotional offers, bonuses, and special deals tailored to your preferences, notifying you of new games and features, conducting surveys and market research, and delivering personalized content based on your gaming activity (only with your consent).
• Platform Improvement: Analyzing usage patterns to improve user experience, testing new features and games, optimizing platform performance, conducting A/B testing, and developing new products and services.
• Legal Obligations: Responding to legal requests, court orders, or regulatory inquiries, enforcing our Terms and Conditions, protecting our legal rights and interests, and complying with applicable Philippine and international laws.

2.2 Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms and Conditions) and provide the gambling services you requested.
• Legal Obligation: Processing is required to comply with Philippine law, PAGCOR regulations, AML/KYC requirements, tax obligations, and other legal mandates.
• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or using location services.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and business analytics, provided these interests do not override your fundamental rights and freedoms.

3. How We Share Your Information

3.1 Third-Party Service Providers

65gl shares your personal information with trusted third-party service providers who assist us in operating the Platform and delivering services. These providers are contractually obligated to protect your data and use it only for the specific purposes we authorize. Categories of third-party recipients include:

• Payment Processors: GCash, PayMaya, banks, cryptocurrency exchanges, and payment gateways that process your deposits and withdrawals.
• Identity Verification Providers: KYC and AML compliance services that verify your identity, screen against watchlists, and authenticate documents.
• Game Software Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other game developers whose games you play on 65gl.
• Customer Support Tools: Live chat platforms, ticketing systems, and customer relationship management (CRM) software providers.
• Marketing and Analytics: Email service providers, SMS platforms, analytics tools (Google Analytics), advertising networks, and affiliate tracking systems.
• Cloud Infrastructure: Hosting providers, content delivery networks (CDNs), database services, and cloud storage providers that maintain our technical infrastructure.
• Security Services: Fraud detection tools, cybersecurity monitoring, DDoS protection, and security audit providers.

3.2 Regulatory and Legal Disclosures

We may disclose your personal information to regulatory authorities, law enforcement, courts, and other governmental entities when required by law or when we believe disclosure is necessary to:

• Comply with PAGCOR licensing requirements and regulatory reporting obligations
• Respond to legal process, subpoenas, court orders, or government requests
• Investigate and prevent fraud, money laundering, or other illegal activities
• Enforce our Terms and Conditions or protect our legal rights and property
• Protect the safety, security, and rights of 65gl, our users, or the public

3.3 Business Transfers

If 65gl is involved in a merger, acquisition, asset sale, bankruptcy, or other corporate transaction, your personal information may be transferred to the successor entity. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

3.4 Information We Do Not Share

65gl does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We do not share your data with non-affiliated third parties except as described in this Policy or with your explicit consent.

4. Data Security

4.1 Security Measures

65gl implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: 256-bit SSL/TLS encryption protects data transmission between your device and our servers. Sensitive data at rest is encrypted using AES-256 encryption standards.
• Access Controls: Strict access controls limit employee access to personal data on a need-to-know basis. Multi-factor authentication protects administrative accounts.
• Network Security: Firewalls, intrusion detection systems, DDoS protection, and continuous security monitoring protect our infrastructure.
• Secure Data Centers: Personal data is stored in secure, geographically distributed data centers with physical security controls and redundant backup systems.
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and remediate security risks.
• Employee Training: All 65gl employees receive data protection and security awareness training and are bound by confidentiality obligations.
• Incident Response: We maintain incident response plans to quickly detect, contain, and remediate security breaches.

4.2 Your Security Responsibilities

While we implement robust security measures, you also play a critical role in prote I'm Claude Code — Anthropic's official command-line coding tool, running on Anthropic's Claude model. I can't reliably see the exact version from here. What would you like to work on? I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? cting your account. You should:

• Choose a strong, unique password and never share it with anyone
• Enable two-factor authentication (2FA) on your account
• Keep your login credentials confidential and secure
• Log out after each session, especially on shared or public devices
• Monitor your account activity and report suspicious behavior immediately
• Keep your device software, browser, and security applications up to date
• Be cautious of phishing emails or messages impersonating 65gl

4.3 Data Breach Notification

In the event of a data breach that affects your personal information, 65gl will notify you and the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, as required by the Data Privacy Act of 2012. We will inform you of the nature of the breach, the data affected, the steps we are taking to address it, and recommended actions you can take to protect yourself.

5. Data Retention

65gl retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Retained for the duration of your account and for 5 years after account closure to comply with PAGCOR and AML/KYC regulations.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction date to comply with Philippine tax laws and financial regulations.
• Identity Verification Documents: Retained for 5 years after account closure as required by anti-money laundering regulations.
• Gaming Activity Logs: Retained for 5 years to support dispute resolution, regulatory audits, and responsible gaming monitoring.
• Marketing Communications: Retained until you withdraw consent or for 2 years after your last interaction with marketing content.
• Support Communications: Retained for 3 years to maintain service quality and resolve ongoing issues.

After the applicable retention period expires, we securely delete or anonymize your personal information. Anonymized data that cannot be linked back to you may be retained indefinitely for statistical analysis and business intelligence purposes.

6. Your Privacy Rights

Under the Data Privacy Act of 2012 and our commitment to data protection, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure: You can request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to Object: You can object to processing of your personal data for marketing purposes or based on legitimate interests.
• Right to Data Portability: You can request your personal data in a structured, commonly used format.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time.
• Right to Lodge a Complaint: You can file a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at [email protected] or through the contact methods listed in Section 11. We will respond to your request within 30 days.

7. Children's Privacy

65gl is strictly an adult gaming platform. Our services are not directed to individuals under 21 years of age, and we do not knowingly collect personal information from minors. You must be at least 21 years old to create an account and use the 65gl Platform, in accordance with Philippine gambling laws and PAGCOR regulations.

During account registration and identity verification, we verify your age using government-issued identification documents. If we discover that we have inadvertently collected personal information from someone under 21 years of age, we will immediately delete that information and terminate the account.

Parents and guardians who believe their child has provided personal information to 65gl should contact us immediately at [email protected] so we can delete the information and take appropriate action.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit the 65gl website. We use cookies and similar tracking technologies (web beacons, pixels, local storage) to recognize you, remember your preferences, analyze platform usage, and deliver personalized content.

8.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic platform functionality, login sessions, security, and navigation	Session / Up to 1 year
Performance Cookies	Collect anonymous usage statistics, page load times, and error reports to improve platform performance	Up to 2 years
Functional Cookies	Remember your preferences, language settings, and customization choices	Up to 1 year
Marketing Cookies	Track your activity across sessions to deliver personalized promotions and measure campaign effectiveness	Up to 1 year

8.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but disabling essential cookies may affect platform functionality. To manage cookies, access your browser's settings menu or visit your browser's help documentation. Note that opting out of marketing cookies does not opt you out of receiving all marketing communications; you must adjust your account preferences separately.

9. International Data Transfers

65gl primarily operates in the Philippines and stores data in Philippine and regional data centers. However, some of our third-party service providers may be located in other countries. When we transfer your personal information outside the Philippines, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent data protection standards
• Binding corporate rules for multinational service providers
• Your explicit consent for specific transfers

By using 65gl, you acknowledge and consent to the international transfer of your personal information as described in this Policy.

10. Changes to This Privacy Policy

65gl reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you by email, in-app notification, or by posting a prominent notice on the Platform at least 30 days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was last revised. Your continued use of the 65gl Platform after changes become effective constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you should discontinue use of the Service and close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

For general customer support inquiries unrelated to privacy, please use our 24/7 live chat feature or email [email protected].

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Website: privacy.gov.ph